1.
Fouzia Hadi Ali, Aban Abid Qazi. The Role of Creative Self-Efficacy and Intrinsic Motivation in Delighting Customers: The Mediating Role of Positive Psychological Capital. JESPK. 2018;12(1):78-93. Accessed October 30, 2026. https://jes.ac.pk/index.php/jes/article/view/277