ABDUL BASIT; ASMA TAHIR; MUMTAZ MUHAMMAD KHAN; MUHAMMAD IJAZ LATIF. Tacit Knowledge Augmented Customer Relationship Management Systems: An Empirical Investigation. Pakistan Journal of Commerce and Social Sciences, [S. l.], v. 11, n. 3, p. 1005–1026, 2017. Disponível em: https://jes.ac.pk/index.php/jes/article/view/306. Acesso em: 13 aug. 2026.