Impact of Interactivity of Electronic Word of Mouth Systems and Website Quality on Customer E-Loyalty. Pakistan Journal of Commerce and Social Sciences (ISSN 1997-8553), [S. l.], v. 10, n. 3, p. 486–504, 2016. Disponível em: https://jes.ac.pk/index.php/jes/article/view/349. Acesso em: 12 sep. 2025.