Syed Naseeb Ullah Shah, Shahid Jan, Qadar Bakhsh Baloch. Role of Service Quality and Customer Satisfaction in Firms Performance: Evidence from Pakistan Hotel Industry. JESPK [Internet]. 2018 Mar. 31 [cited 2026 Jun. 27];12(1):167-82. Available from: https://jes.ac.pk/index.php/jes/article/view/282