Impact of Human Capital Variables on the Effectiveness of the Organizations

Abstract

This study is conducted to assess the impact of Human Capital Variables i.e. acquisition of knowledge, skills & expertise of the employees on the satisfaction of the employees and then on the effectiveness of the organizations. Simple random probability method was used for sampling selection & primary data was collected by administering questionnaires. Independent Samples T- Test showed that both genders are provided equal chances of human capital development. Effectiveness of the organization was measured by assessing the satisfaction & commitment level of the employees & customers with the organization. Satisfaction & commitment was measured by already established tools. Correlation technique showed that human capital development has strong significant positive relation with satisfaction level of the employees and customers, which will eventually lead to the organizational performance. This research will have implications not only for employees but also for HRM & Training & Development Managers.